Privacy Policy
Last updated: October 5, 2024
This Privacy Policy describes how Laurel Lark London (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.laurellarklondon.com (“the Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services
How We Use Your Personal Information
• Providing Products and Services: We use your personal information to process payments, fulfill your orders, send notifications, and arrange for shipping.
• Marketing and Advertising: We may use your personal information for promotional purposes, such as sending offers or showing advertisements tailored to your preferences.
• Security and Fraud Prevention: Your information helps us detect and take action against fraudulent, illegal, or malicious activity.
• Service Improvement: We use your personal data to provide better customer service and enhance our offerings.
Cookies
We use Cookies to improve your experience on our Site. These may include analytics to better understand your interactions, remembering your preferences, and tailoring advertisements. You can adjust your browser settings to manage Cookies, but this may impact your experience.
How We Disclose Personal Information
We may disclose your personal information:
• To vendors and third parties who perform services on our behalf (e.g., shipping, payment processing).
• For legal or compliance reasons.
• With your consent or as required to provide the Services.
We do not sell your personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect their data. If you believe we have inadvertently collected data from a child, please contact us.
Your Rights
Depending on where you reside, you may have the right to:
• Request access, correction, or deletion of your personal information.
• Withdraw consent for data processing.
• Opt out of promotional communications.
To exercise these rights, contact us at info@laurellarklondon.com.
Contact
If you have any questions or concerns about our Privacy Policy, please contact us:
Email: info@laurellarklondon.com
Thank you for trusting Laurel Lark London.